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COMMENTS, SUGGESTIONS AND COMPLAINTS

MISO information services values your opinion and we encourage you to tell us what you think through your comments, suggestions and complaints. Complaints received will be handled in accordance with Frontline Resolution under the MISO Complaints Handling Procedure. The complaint handling procedure is designed to ensure that complaints are properly investigated and are given careful and fair consideration.

Please:

• Make comments, positive or negative, about Information Services
• Make suggestions for change or improvement
• Make us aware of any problems or make a complaint to info@miso.om

This helps us resolve issues and improve the services we provide.